How It Works
At Auto Empire, we make the process of purchasing a classic or collectible vehicle simple, transparent, and fully guided by our sales team. Below is a step-by-step explanation of how everything works from browsing the inventory to the delivery and inspection of your vehicle.
Select section
Explore our curated selection of classic and collectible vehicles.
Every vehicle listed on Auto Empire:
Is fully inspected
Has no reported fire, frame, or flood damage
Is hand-selected by our automotive experts
Includes clear details, pricing, and photos
Find the car that fits your needs, preferences, and budget.
Each listing includes a built-in contact form.
By submitting the form, you can request:
Additional information
Extra photos
A full video of the vehicle
Clarification on condition, delivery, or documentation
Our sales team will respond and assist you with all the details you need to make a confident decision.
Step 1 — Register Your Order
If you’ve found the right vehicle, our sales department will walk you through the purchase process.
This process has three main steps.
To begin your purchase, you will complete an order registration form.
By registering your order, you confirm:
You have agreed on the price with our sales team
You accept our terms and conditions
You acknowledge the delivery timeline
Required:
A photo/copy of your driver's license (front and back) must be submitted to complete the registration.
Step 2 — Sign the Sales Agreement
After your order is registered, you will receive a Vehicle Sales Agreement from our sales team.
Review the agreement
Sign it electronically
Return it to our team
Once received, we forward it to the billing/accounting department to prepare your invoice.
Step 3 — Receive Invoice & Complete Payment
After the signed agreement is processed, you will receive an invoice containing all banking details for the wire transfer.
You have 48 hours to complete the payment
Once payment is received, we immediately notify the consignor and begin the shipping/pick-up process.
Once delivered, you will have 8 calendar days to inspect your vehicle.
During this period, you may:
Confirm the vehicle matches its description
Drive and evaluate the overall condition
Decide if the vehicle meets your expectations
If for any reason you are not satisfied, Auto Empire offers an 8-Day Return Policy.
Auto Empire stands behind every vehicle sold.
If you are not satisfied within 8 days from delivery, you may return the vehicle under the following conditions.
Return Eligibility:
1.1. This Policy applies to all vehicle purchases made through the www.autoempire.com online platform.
1.2. The Buyer is eligible to exercise the right to return a vehicle within eight (8) calendar days from the date of delivery.
1.3. To be eligible for return, the vehicle must be in the same condition as it was at the time of delivery, with no modifications, alterations, or damage beyond normal wear and tear.
Return Procedure:
2.1. To initiate a return, the Buyer must contact Auto Empire customer support (at sales@autoempire.com) within the aforementioned eight (8) day period to request a return authorization.
2.2. Upon receipt of the return request, Auto Empire will provide the Buyer with further instructions regarding the return process, including the arrangement of return shipping.
Return Shipping:
3.1. Autoempire shall bear the cost of return shipping for eligible returns, provided that the Buyer adheres to the return procedure outlined in Section 2 above.
3.2. Autoempire will coordinate the transportation of the vehicle using reputable carriers and ensure its safe return to the original pickup location.
3.3. The Buyer shall cooperate with Auto Empire and the designated carrier to facilitate the return shipping, including providing necessary access and information.
Processing Fee:
4.1. In the event of a return, the Buyer shall be responsible for a processing fee of $150 (USD). This fee covers administrative costs associated with the return process and handling.
4.2. The processing fee shall be deducted from the total refund amount due to the Buyer upon successful completion of the return process.
Delivery Fee:
5.1. If the Buyer decides to return the vehicle, a delivery fee of $250 (USD) will be applicable.
5.2. The delivery fee covers the initial transportation costs incurred by Auto Empire to deliver the vehicle to the Buyer's designated location.
5.3. The delivery fee will be deducted from the total refund amount due to the Buyer upon successful completion of the return process.
Refund Process:
6.1. Upon satisfactory completion of the return process and fulfillment of all eligibility criteria, Auto Empire will issue a refund to the Buyer within fourteen (14) business days from the date of vehicle receipt by Auto Empire.
6.2. The refund amount shall be the original purchase price minus the processing fee and delivery fee as outlined in Sections 4 and 5 above.
6.3. Refunds will be issued using the same payment method employed by the Buyer for the original purchase, unless otherwise mutually agreed upon by both parties.
Limitations:
7.1. This Policy only applies to vehicles purchased through Auto empire consignment company. It does not extend to vehicles sold directly by individual owners or other third-party sellers.
7.2. Any damages or modifications incurred during the Buyer's possession of the vehicle will render it ineligible for return under this Policy.
Once payment is received, we immediately notify the consignor and begin the shipping/pick-up process.
Our logistics department will handle the entire delivery process on your behalf.
For most listings, nationwide shipping is included in the purchase price.
Once delivered, you will have 8 calendar days to inspect your vehicle.
During this period, you may:
- Confirm the vehicle matches its description
- Drive and evaluate the overall condition
- Decide if the vehicle meets your expectations
If for any reason you are not satisfied, Auto Empire offers an 8-Day Return Policy.
